Frequently Asked Questions

What types of merchants does Cardservice International sign up?
Cardservice International processes credit and debit card transactions for more than 185,000 traditional and Internet businesses. Whether you are building an e-commerce Web site, a traditional brick-and-mortar business (Retail) or a mail order/telephone order business a Cardservice International merchant account enables you to accept credit cards and/or ATM/debit cards as payment for customer purchases.

How long before I can accept credit and/or ATM/debit cards (i.e., the account is live)? 
Many Merchant Account applications can be confirmed online within minutes and approved in less than a day with no paperwork required.

I'm not sure what terminal, equipment or software I should  use. What is best for my business?
Whether you are starting a new business or expanding an existing one, Cardservice International has the payment solution to support your processing needs. Cardservice International serves traditional and Internet businesses, as well as restaurants, mail order/telephone order and home-based businesses.

How is Cardservice International allowed to process credit cards?
Cardservice International is a registered service provider for clearing and settlement institutions that sponsor Cardservice to enter Master Card and Visa transactions into the interchange system. The settlement banks are our clearing banks and are members of Master Card and Visa associations; therefore, both card associations are obligated to guarantee the settlement of merchant funds.

When do my transactions get funded?
Usually within two to three business days-after you submit your batches to Cardservice International.

How is my money protected?
Cardservice International is equipped to address the key protection issues of both traditional and Internet merchants, including fraud, loss prevention and chargebacks. The company uses state-of-the-art security technology, and the LinkPoint Secure Payment Gateway uses Secure Sockets Layer (SSL) technology-designed to protect all merchant and payment information.

What if I need help with my account?
Cardservice International has more than 200 customer service representatives available to serve you 24 hours a day, 7 days a week, in more than 140 languages and dialects. In addition, Mymerchantoffice.com, Cardservice International's merchant-dedicated Web site, allows you to access your merchant account information online at any time, from any location.

More Information
Click here to for a free analysis of how credit card acceptance can grow your business.

Ready to Apply Now?
Click here to submit a Merchant Account Pre-Application. All rates and fees will be fully disclosed and you shall be the final judge.